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Information about VAT for EU Customers

Ciansoft is located in the United Kingdom (UK) and is therefore required to charge Value Added Tax (VAT) to some customers in the European Union (EU). Our listed prices exclude VAT and this will be added during the purchase process where applicable.

Important: If you are OUTSIDE the EU, this does not affect you; you will NOT be charged VAT.

To help EU customers understand what to expect, there are three possibilities:

1. UK Customers

For customers in the UK, we must add VAT at the current UK rate of 20%.

2. Business Customers in the EU (not UK)

If you are buying on behalf of a business, no VAT is charged. You will be required to provide the VAT ID for your business during the payment process. You must account for the VAT yourself through the reverse-charge mechanism.

3. Non-business Customers in the EU (not UK)

If you in the rest of the EU, outside the UK, and you are not buying on behalf of a business, you must pay VAT. This will be at your local rate.

To simplify the purchase process, you will be charged a fixed VAT-inclusive price regardless of your location. This price will be equal to the VAT-exclusive price plus 20% and will be displayed before you complete the purchase.

 

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